ExlService Holdings, Inc. a leading provider of outsourcing and transformation services, announced that Sentry Insurance based in Stevens Point, WI, has successfully implemented EXL’s LifePRO Insurance Administration System, converting individual life, health, and annuity contracts from three different legacy mainframe systems to LifePRO.
Fred Schroeckenthaler, IT Director at Sentry Insurance, said, “EXL’s technical and business consultants were essential members of Sentry’s dedicated project team. They helped out with all phases of this challenging project to consolidate three separate mainframe legacy systems. Their technical support included project management, defining products within LifePRO, mapping policy data from legacy systems to LifePRO tables, and developing business processes for ongoing policy administration.”
Schroeckenthaler added, “EXL’s consultants were highly knowledgeable and provided the right support at the right time to complement Sentry’s project team.”
“Our solutions for the insurance industry – which bring about improvements in the efficiency, effectiveness and control environment of processes – combine our capabilities in outsourcing and transformation”, said Pavan Bagai, Chief Operating Officer of EXL.
“We believe that a proven insurance policy administration system, which covers the entire insurance life-cycle, is critical for gaining operational efficiency and thereby winning a competitive edge over peers. We are glad that the implementation of LifePRO will help Sentry create value through added flexibility and scalability. We remain committed to the sustained development of LifePRO in order to outpace the changes in the insurance industry.”
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